Frequently Asked Questions

What currency are our prices listed in?

All our prices are listed in GBP (British Pounds). If you’re shopping from a different country, your payment provider will automatically convert the total to your local currency at the current exchange rate.

Do you ship worldwide?

Yes, we offer worldwide delivery! Shipping times range from 7 to 72 days depending on your location. We work with trusted courier services to ensure your books arrive safely.

What types of books do you sell?

We specialize in high-quality books, including:

  • Limited edition books

  • Rare and collectible editions

  • Carefully curated selections of modern and classic works Each book is thoroughly vetted to ensure it meets our quality standards.

What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience seamless:

  • Major credit and debit cards (Visa, Mastercard, American Express, etc.)

  • PayPal, including PayPal-supported payment options

How much does shipping cost?

Shipping costs vary depending on your location and the size/weight of your order. The exact shipping fee will be calculated at checkout before you confirm your purchase.

How long will it take for my order to arrive?

Delivery times depend on your location:

  • UK: 7-10 days

  • Europe: 10-21 days

  • Rest of the World: 21-72 days Please note that these are estimated times and delays may occur due to customs or unforeseen circumstances.

Can I track my order?

Yes, most orders include tracking. Once your order is dispatched, we’ll send you a tracking number via email so you can monitor its journey.

What is your return policy?

We offer a 30-day return policy for most items. If you’re not satisfied with your purchase, you can return it within 30 days of receiving it for a refund or exchange. Items must be returned in their original condition. Note that shipping costs are non-refundable.

How do I return an item?

To return an item:

  1. Contact us via email or our website to initiate the return process.

  2. Pack the book securely in its original packaging.

  3. Ship the book back to the address provided in our return instructions. Customers are responsible for return shipping costs unless the item was damaged or incorrect.

Do you sell digital books or audiobooks?

Currently, we focus solely on physical books, including limited editions and rare finds. However, we may expand our offerings in the future.

Are your books new or used?

We primarily sell new books but also offer select pre-owned and rare editions. Pre-owned books are carefully inspected to ensure excellent quality.

What makes your books "quality"?

Our team meticulously selects every book based on craftsmanship, content, and condition. Whether it’s a limited edition, a rare collectible, or a modern classic, we ensure it meets our high standards.

Can I request a specific rare or limited edition book?

Absolutely! If you’re searching for a specific title or edition, contact us with the details. We’ll do our best to source it for you through our extensive network of suppliers and collectors.

Do you offer discounts or promotions?

Yes, we periodically offer discounts and promotions. Subscribe to our newsletter or follow us on social media to stay updated on special deals and limited-time offers.

What happens if my book arrives damaged?

We take great care in packaging your order, but if your book arrives damaged, please contact us immediately. Provide photos of the damage, and we’ll arrange for a replacement or refund as quickly as possible.

Do you offer bulk purchases or wholesale options?

Yes, we welcome bulk orders for schools, libraries, and other organizations. Contact us with your requirements, and we’ll provide a custom quote.

Can I cancel or modify my order?

You can cancel or modify your order if it hasn’t been shipped yet. Contact us as soon as possible with your order details. Once your order is dispatched, cancellations and modifications are no longer possible.

How can I contact customer support?

You can reach us via:

  • Email: contact@bakorbooks.com

  • Contact Form: Available on our website

  • Phone: +447710576009 Our customer support team is available 9am – 5pm (GMT), Mondays to Fridays, to assist you with any inquiries.

Do you support sustainable practices?

Yes, we are deeply committed to sustainability. We use eco-friendly packaging, promote second-hand books to reduce waste, and partner with carbon-offset programs for shipping. Our practices align with the UN’s Sustainable Development Goals to encourage responsible consumption and environmental preservation.

If you have additional questions, feel free to reach out. We’re here to help!

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